Having been part of e-commerce now for over 10 decades. I have had the superb opportunity of speaking with folks all across the nation who’ve been in the marketplace for new furniture over the years. Many of these individuals were experienced web shoppers with a lot of knowledge about the products are sent and what to expect at the time of shipping. They had purchased large ticket items prior to and shopping online came quite natural to them. Additionally, there are clients I spoke with who were creating furniture their very first online purchase. These clients were always very happy to get what they were searching for but might have been somewhat unprepared or perhaps didn’t get a chance to read a few of the information online about what to anticipate at the time of delivery or the way the item would be packed when it arrives. I’d like this guide for a guide for consumers that are new to purchasing furniture online and this will answer some more common questions related to buying furniture online which aren’t normally addressed when shopping furniture stores online and take the mystery out buying furniture online.
Furniture is shipped several different ways when you buy it online and when you buy online it’s crucial to read about the website the way the item is being sent so you’re ready at the time of delivery to receive your brand new furniture. Most websites are pretty good about sharing this advice for their customers so they will have an idea of how the furniture is coming and that will need to be home to receive it as it comes. Below are the 3 common ways furniture is shipped when you buy it online.
UPS/FedEx/DHL/ Ground Services
These are typical services used by many internet retailers and is used typically for things which are RTA (Ready to Assemble) furniture. [More about that later.] This packaging is small enough that one person can easily manage it and the retailer will usually provide you a tracking number which you can use online to track your package for the date of shipping. The delivery driver will usually bring it to your door but if you live in a large apartment complex or onto a second floor they usually deliver into a central site.
These delivery drivers usually run the same routes daily and typically will have the delivery around precisely the exact same time frames of the typical deliveries they perform in that region. There is not a means to schedule a delivery period with this kind of delivery since these businesses are simply too big with a lot of bundles going via their systems to have the ability to install timed deliveries so it is ideal to be in a position to have somebody home for delivery on the afternoon they define or if you know your delivery driver and you reside in a safe place where bundles can be left in your door you can always leave a notice to leave your bundle.
Standard Truckline Curbside Delivery
These solutions are often done through a truckline like Roadway, Yellow, Overnite, Estes, Conway, USF and so many more. A number of the merchandise sent with these carriers are too large for FedEx or UPS and have to be sent with a carrier capable to manage larger bundles. Many of the products shipped with this service are RTA (Ready to Assemble) furniture but many others come fully assembled when being sent with this technique so it’s essential to understand from the retailer how your product comes packaged. The nice thing about the service though is you can schedule your own delivery for a day that works for you in most instances within a time window of several hours. watch here latest furniture.
These are usually delivered on semi-trucks with 50 feet long trailers which aren’t likely to be able to back into your driveway let alone go through neighborhoods with low telephone or powerlines or where semi trucks are banned from being used or can’t turn around. The driver will deliver your furniture to the rear of the truck but someone will have to be able to receive it and take it inside. On occasion a service to assist clients get it to front door can be obtained and can be added for a commission to the order. It’s referred to by many different names. Lift-gate, within first threshold, inside residential delivery and many more. The fees for this can vary greatly and in the event that you can have help at the time of shipping this is something that is worth saving as many frequently your furniture will be in many boxes and typically one to two people are able to manage most of the furniture products shipped.
White Glove Delivery
This one has always brought a smile to my face as I remember years ago a customer telling me she was rather disappointed. I asked why and she told me that the delivery people were not wearing white gloves whenever they sent her furniture. Nicely… white glove delivery is just an expression used which suggests that the furniture has been treated by moving professionals into your home. This is actually an extremely premium service which not many online retailers provide due to the high costs of this service. The benefit though is that a professional moving company is hired to pickup your furniture and deliver it to your home where two professional furniture movers will deliver your furniture to the space you require it and help un-box it. If your furniture comes already assembled then you are all set to go as this service generally doesn’t include installation or meeting of furniture. The important thing about this service however is it receives the furniture right into the room where you need it. Similar to truckline delivery you can setup a day and time window with the shipping company to schedule delivery.
Is my furniture assembled when it’s delivered? This usually means that the product is shipped unassembled in parts and that there’s some assembly required by the person getting the furniture until they can utilize it. The cause of this is not to allow it to be hard on the individual buying the furniture but as a way of packaging it in such a way to prevent shipping damage and by packaging it smaller it can send by a less expensive means which helps keep the pricing lower to your furniture. Some furniture is shipped constructed in the box though and based on how big this piece of furniture bought you may need help receiving it so double check with the retailer if you are unsure. I always enjoyed the retailer joke that stated they attempted shipping people with the furniture to assemble it but they often got lost or not made it back so they do not ship people to assemble the furniture anymore. (Anyone want me shipped to Hawaii to build some beds)
An excellent question. Luckily most furniture arrives just fine when sent and rare is it that problems occur. However there are instances when maybe a forklift unintentionally runs via a box or a product is accidentally impacted and it’s ideal to be prepared for everything to do when this happens. Since it doesn’t occur frequently, clients are not always ready for everything to do when their furniture has suffered damage in transport.
Whether an item is shipped UPS/FedEx/DHL or even truckline retailers typically request that clients look over the product themselves since the retailer can’t be there to assist should there be a problem. Signs to search for are crushed ends onto a box, impact via the box or areas of the box which have been recorded over by the shipping company. All these are sometimes signs the furniture may have experienced a problem in transport. It’s actually best to open up the packaging and inspect the surfaces of the furniture to be free from scratches, dings and dents before you accept it. If you find something that you can’t live with, it’s ideal to note that if the driver is current on the receipt the motorist has you register or to just refuse the merchandise due to damage. This way a replacement can be sent to you at no cost. Many clients aren’t aware that this is a significant extra step in getting their furniture much in precisely the same manner the merchant receives it in the store when it’s first inspected. It’s your furniture after all and you wish to be certain it’s exactly the way you want it before taking it.